Customer Support
Our mission is to build a customer-focused banking experience that combines technology, security, and exceptional service. We are committed to helping our customers save, transfer, invest, and grow their money through dependable and innovative financial solutions.
Our vision is to become a trusted leader in digital banking by delivering innovative financial services that empower people to achieve their personal and business goals in a connected world.
Our goal is to provide secure, reliable, and easy-to-use digital banking solutions that help individuals and businesses manage their finances with confidence. We aim to make everyday banking faster, simpler, and more accessible for everyone.
Withdraw money securely from your account to your linked bank account or preferred payment method. Fast processing and secure transactions ensure quick access to your funds.
Add money to your account using your preferred payment method. Deposits are processed securely, allowing you to fund your account quickly and start transacting immediately.
Transfer funds instantly between accounts with a secure and reliable payment system. Enjoy quick processing, real-time updates, and seamless money transfers.
Best low fee rate
The OTP is a randomly generated code that is sent to your email. You will need to enter this code in order to confirm.
Digital Banking Solution Est. 1990
Faster approval and processing.
Fast and secure digital payments.
Expert financial guidance.
1
To be an account holder you have to open an account first.
2
After registration you need to verify your Email
3
Deposit some funds before applying on any FDR or DPS plans.
Easy steps to get started with our banking services.
Youth Flexi Saver
Interest Rate
5%
Per Installment
$50.00
Installment Interval
7 Days
Total Installment
156
Deposit
$7,800.00
You Will Get
$8,190.00
Standard 5-Year Pension
Interest Rate
6%
Per Installment
$1,000.00
Installment Interval
30 Days
Total Installment
60
Deposit
$60,000.00
You Will Get
$63,600.00
Quick 2-Year Grower
Interest Rate
9%
Per Installment
$2,000.00
Installment Interval
30 Days
Total Installment
24
Deposit
$48,000.00
You Will Get
$52,320.00
Flexi 7-Day FDR
Lock in Period
365 Days
Get Profit Every
60 Days
Profit Rate
5%
Minimum
$1,000,000.00
Maximum
$25,000,000.00
Flexi 7-Day FDR
Lock in Period
7 Days
Get Profit Every
1 Day
Profit Rate
1%
Minimum
$10.00
Maximum
$500.00
Premium 90-Day FDR
Lock in Period
90 Days
Get Profit Every
30 Days
Profit Rate
3%
Minimum
$5,000.00
Maximum
$5,000,000.00
Can’t find the answer you’re looking for? Send us a message and our team will be happy to assist you.
Contact with UsDepending on the payment method, it can take between 24 - 48 hours for other financial institutions to receive your funds. Once your payment has been received, Freecitizenalliance will aim to send your payment notification within 24hrs, unless further information is required to assist with compliance.
If you forget your Personal Internet Banking Password, you can create a new one right online. In the 'Enter your Password' section, click the link stating 'Forgot Password?' In order for us to verify your identity so that you can create a new password, you will need to provide the answer to one of your security questions along with entering a security code via the email verification process.
If you have an available balance in your account then you can apply for a fixed deposit.
You can apply loan based on your collateral.
We have different types of withdrawal methods. You can withdraw money to your bank account as well as your mobile banking account.
Account opening is very easy. Just need to click Sign Up and enter some initial details for opening an account. After that, you need to verify your email address and that's ready to go.
Payment via card is fully accepted and can be easily implemented
The cost of making a payment through freecitizenalliance is built into the quote you generate on the platform. You can expect to pay no additional charges or receive bank fees. We provide one of the most competitive payment networks in the world that offers a more direct path to moving your funds across the globe. With that, the risk of unexpected intermediary bank fees is lower than through other providers. To give you added confidence that you are getting a competitive price, we are pleased to offer the WU freecitizenalliance Special.
1. No hidden charges or receiving bank fees. You can pay from everywhere. and anyone can pay for you. 2. Your funds arrive at your financial institution quickly and in full. 3. We hold your exchange rate for 72 hours.